Shipping Policy
Shipping Policy
Free Shipping Details
On the product and shop pages, Tija clearly advertises free shipping across India. For instance, their homepage and category listings prominently state “Free Shipping. Free shipping across India.” tija.co.in+1.
Return, Refund & Cancellation Policy (Related to Shipping)
Though not directly about shipping, their refund and return policy outlines related procedures:
- You can return an item within 7 days of delivery, provided the product (including electrode pads and wires) remains undamaged tija.co.in.
- Returns must be initiated by contacting customer care via WhatsApp or email, after which you’ll receive a return address from the “Contact Us” page tija.co.in.
- Return shipping costs are borne by the customer tija.co.in.
- Refunds are processed via the original payment method—credit card, net banking, or by cheque (for cash payments)—within 7–8 working days of receipt tija.co.in.
- Cancellations are allowed within 24 hours of placing the order; if the item is canceled before delivery (or returned within 48 hours when purchased in-store), it’s treated as a cancellation. In that case, refunds are processed after inspecting the returned product, with shipping charges deducted when applicable